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Frequently Asked Questions

Our customer service is available 24 hours a day, 7 days a week.

What is elvoru?

Discover our stylish, high-quality clothing that celebrates your individuality. Embrace the latest fashion trends with confidence and ease. At Elvoru, your unique style is always at the forefront, helping you stand out effortlessly.
Where are Elvoru products manufactured?

All Elvoru products are designed by our in-house team and produced in our overseas facilities, ensuring top quality and ethical labor standards.
How do I find the right size for me?

o find your perfect size, refer to our size chart on each product page. Measure your body and compare your dimensions with the chart for the best fit.
What payment methods do you accept?

We accept multiple payment methods, including credit cards (Visa, MasterCard, American Express), Shop Pay, Google Pay, and Apple Pay.
Can I modify or cancel my order after placing it?

Order modifications are possible, but you must contact us immediately as orders are shipped within 1-2 hours of being placed. Reach out to us at info@elvoru.com to request changes or cancellations.
How can I return or exchange an item?

You can return or exchange items within 30 days of receiving them. Items should be unworn and in their original condition. Visit our returns center on our website to start a return or exchange.
How can I contact customer service?

Reach our customer service team by emailing info@elvoru.com. We’re always here to assist!
What are the customer service hours?

Our customer service is available 24/7.